About Us

We started our business with a dedication to unparalleled customer service, and an unrivaled inventory of the best electronics in the industry. Instead of coming up with an idea and throwing money at it, we approached it the old fashioned way--growth came with, and due to, our success. This allowed us to remain a rock solid company with a spotless reputation.

Our Internet customers are treated the same as the customers that were with us in the beginning, with genuine care and respect.

We are a large electronics reseller that is committed to building our brand on the Internet. Because of our size, our overhead is low. Thus, we are able to pass these savings off to our customers in the form of the best discounts found anywhere.

These discounts are available on each and every one of our products offered for sale. In addition, we pay no licensing fees to large manufacturers. We are able to offer our customers lower prices than the manufacturer sites themselves, as they are beholden to their dealers in the physical, off-line world. These stores must sell the products at the manufacturer mandated price. If you have any questions about this, please call or email us.

For most lines we are an authorized dealer. We also offer a limited number of lines of which we are nonauthorized. Our relationship with different lines is viewable in the drop-down menu near the upper left corner.

Authorized items are covered by the full manufacturer's warranty. Simple.

Unauthorized WE back the full manufacturer warranty on all of these items - many of our competitors do not. If you have any questions about our reputation, use the links near the bottom of this page.

We carry the highest quality brand names and products. All merchandise is brand new, never used, USA Product.

The founder of AcousticSoundDesign.com has been involved with the resale of electronics for over 20 years. We guarantee that you will be completely satisfied with both the merchandise and services we offer.

CONTACT INFORMATION

Email
info@acousticsounddesign.com

Toll-free Number
1.888.224.3663

Our Address
AcousticSoundDesign.com
1700 Fairgate Ct.
Las Vegas, NV 89117

info@acousticsounddesign.com

SHIPPING INFORMATION

When you check out, the shipping option along with the price, will be shown.

We make no money from shipping. All shipping costs are based on the shipping rate we pay.

NOTE: To unsure prompt and correct delivery, you must provide your proper address. Unfortunately, we cannot ship to P.O. Boxes, or like addresses.

RETURN POLICY

Important -- Please Read

As is very obvious, manufacturers are very nervous when it comes to the Internet. In fact, manufacturers do not authorize us to sell on the Internet. No longer can they charge exorbitant prices, and control the distribution channels. They are trying anything to stem the flow of consumers to E-Commerce sites. They are now stating that they will not honor the warranty if you buy their product(s) from an E-Commerce site. Do not let this scare you. AcousticSoundDesign.com will honor the full manufacturer's warranty through our company. In essence, things are the same as before, and you do not have to worry. Be Very Careful when shopping "price" because most audio web sites only give you a seven day warranty. If you are considering purchasing an item we sell from another web site, make sure to ask them about their return policy.

We give you our word that you will never be stuck with a defective product if you purchase from AcousticSoundDesign.com

Return Policy and Warranty Information

Our return policy is simple. If unsatisfied with any item purchased it can be exchanged for the first seven (7) days for a credit. We also warranty any item we sell for thirty (30) days from the date of original purchase. If a product you purchased from AcousticSoundDesign.com becomes defective after 30 days, we will locate a service center in your area to make repairs. If the product is still under the factory warranty, there will be no charge for the repair, and we guarantee this. If we cannot find a local service area near you, we will make arrangements for you to ship the product back to us. We will have the product repaired by an authorized repair specialist at no cost to you, after which we will ship it back to you at no charge. That is, you will pay the shipping cost to send it to us, and we will take care of the charges to send it back to you.

All returned merchandise must be in original manufacture's carton and include all accessories. All warranty cards must be left blank for the first 30 days, in case product has to be returned to AcousticSoundDesign.com.

To return an item, contact us toll-free at (888) 224-3663 or email us at info@acousticsounddesign.com, and you will be given an authorization number.

Any merchandise returned that is not defective will incur a 15% re-stocking charge.

If you have any questions, contact us at info@acousticsounddesign.com.